Shipping policy
Order Processing
Most orders are processed and dispatched within 24 hours.
During peak periods or promotional campaigns, please allow up to 3 business days for your order to be prepared and shipped.
USA & Canada: 7 Working Days
World Wide: 14 Days
Shipping Times
We provide Worldwide Express Shipping with delivery times of up to 10 business days.
Delivery times may vary depending on the destination country and customs clearance procedures.
Duties, Taxes & Fees
Additional charges such as customs duties, import taxes, and other applicable fees may be imposed by your local authorities.
These costs are collected by the shipping carrier or customs office and remain the sole responsibility of the customer. Nile Yarn is not liable for these additional charges.
All shipping costs are clearly displayed at checkout prior to order confirmation.
Retail vs. Wholesale Shipping
Shipping rates shown on our website apply exclusively to online retail orders.
Wholesale (B2B) orders are subject to separate shipping rates, which vary based on shipping zone and total weight.
Product Availability
Products that are no longer available will either be removed from the website or marked as Out of Stock on the product page.
Due to real-time inventory fluctuations, items that appear available at the time of purchase may occasionally be out of stock.
In such cases, we will contact you promptly to arrange either a refund or a replacement item.
Force Majeure
The Seller shall not be liable for any delay or failure to perform due to events beyond its reasonable control, including but not limited to war, armed conflict, terrorism, government actions, sanctions, natural disasters, strikes, port congestion, or disruptions in transportation or logistics. In such cases, delivery timelines shall be extended accordingly.